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The Institute of Service, Hospitality & Excellence

Do you know what the biggest room in the world is?

About Us

We are a consortium of professionals who assist you in analyzing, identifying, training, and implementing procedural improvements to increase knowledge, hard and soft skills, morale, performance, and profits.

What We Offer

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IN-PERSON TRAININGS

Would you like to have your staff become as polished and professional as possible?  In addition to The ISHE’s custom designed trainings, we offer certifications from the Federation of Dining Room Professionals, completion certifications from the School for the Service Arts and Bill Hansen Training.

CONSULTING

Would you like the benefit of professional analysis of what you do well and where you may want to improve?  Our consulting services help you identify your strengths and weaknesses, and we work with you to implement strategies and plans to achieve greatness.


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ONLINE COURSES

Check out our course list:
Click Here

MYSTERY SHOPPING

The best operations constantly monitor how they are doing by mystery shoppers.  We provide a customized list of checkpoints
based on your needs.

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COACHING

Would you like an individualized assessment and plan to identify and achieve your goals?  Our coaching services help you do just that.

ISHE wants to help you get from good to great!

We are looking for hotel, restaurant & service professionals who are ready to grow. 

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Let's Get Started

info@ishe.com

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